Audiio Privacy Policy

The Audiio website and all other related services are products of (“Audiio,” “we,” or “us”). We take your privacy very seriously. How we will handle information we learn about you depends upon what you do when using the website located at (“Site”), or the various music licensing services offered through the Site (together with the Site, the “Services”). We strive to make all choices you (“you,” “user,” or “users”) make while using our service as transparent as possible. We also hold the security of your personal information as our top priority. This policy (“Privacy Policy”) will cover personally identifiable information and other information that may or may not be anonymous that you provide us through use of our services or websites. All other information given to us is outside the scope of this Privacy Policy. This Privacy Policy will explain what information is collected, how that information is used and/or shared, how the information is protected, and how you can control your privacy while using the service. We reserve the right to make changes to this Privacy Policy at any time and will update these terms on our website when we do so.

Terms not defined within this Privacy Policy are defined in the Audiio Terms of Service.

Information Audiio Collects

In administering the Services, Audiio may collect from you, Personal Information and non-Personal Information. Personal Information is information, that by its very nature, can be tracked back to you (“Personal Information”). Non-Personal Information, on the other hand, is information that is considered insufficient to be able linked back to the original user.

Information Affirmatively Provided to Audiio by Users

You may provide Personal Information including, but not limited to, your name, email address, username, mailing address, phone number, photos, and billing information when you register on and use the Services.

Information Automatically Collected by Audiio

Like other websites, we also may collect and store information that is generated automatically as you navigate through our Services. We may collect information about your visit from the browser on your computer or mobile device including but not limited to the time and date you access the Services, your IP address, your device information, cookies and the pages you request — to keep track of your shopping cart, analyze trends, administer the Services, track navigation of the site, deliver relevant content, deliver relevant advertisements, and gather broad demographic information for aggregate use (note that IP addresses are not linked to Personal Information). We use this information to improve understanding of customer needs and provide relevant services. To automatically collect information, we use various technologies including:

Cookies. Cookies are small data files that a website you visit may save on your hard drive that usually includes an anonymous unique identifier. The cookie does not personally identify the user; it merely identifies the computer with which the user accesses the Services. Unless a user voluntarily identifies himself or herself (through registration, for example), the Services will not be able to ascertain the identity of the user, even if a cookie is assigned to a user’s computer. The only personal information a cookie can contain is information supplied by a user. A cookie cannot retrieve any other data from your hard drive, pass on computer viruses, or capture your e-mail address. You can configure your browser to accept cookies, reject cookies or notify you when a cookie is being used; however, if you do so it may render your computer unable to take advantage of the personalized features enjoyed by other users of the Services. Cookies allow us to provide better security on the Services, to customize the content, to store login information, to track purchases, and to keep the Services working properly.

Third Party Analytics. We use a number of third party service providers, such as Google Analytics, to help analyze how users use our services ("Analytics Companies"). These Analytics Companies use Cookies to collect information such as how often users visit our Site, what pages they visit, and what other sites they used prior to coming to our Services. We use the information we get from Analytics Companies only to improve our Site and Services.

How We Use Your Data

We will use the information you provide to us for a variety of purposes, including to:

  1. Create your Audiio account
  2. Contact you for customer service requests
  3. Contact you regarding your order or payment issues
  4. Contact you to inform you of important changes or additions to our Services
  5. Send you administrative notices, offers, and any other communications that we believe may be of interest to you
  6. Operate, improve, and maintain our products and services, including analyzing user behavior
  7. Track and monitor web traffic
  8. Interact with support and feedback platforms
  9. Tailor and optimize advertising
  10. Implement SPAM protection

How We May Share Your Information

We don’t give your Personal Information to any third-party services, except when it’s necessary to provide services (like when we partner with payment processors or other data services). When we share data with third-party services that support our delivery of the Services, we require that they protect your Personal Information to the same standards we do. We do reserve the right to disclose Personal Information when we believe that doing so is reasonably necessary to comply with the law or law enforcement, to prevent fraud or abuse, or to protect our legal rights.

Please see below for how we may share your Personal and non-Personal Information.

Sharing of Personal Information

When you send information to the Services you are granting us permission to use and take other actions regarding such information to provide the Services. We do not share, sell, rent or otherwise distribute this information to others, except as disclosed in this Privacy Policy. We may share your information with third parties outside of Audiio under the following circumstances:

  1. With Your Consent: We may share information when you provide us with your consent to do so. This may occur when you consent affirmatively or it may occur through your use of the Services as provided in this Privacy Policy.
  2. Service Providers and Contractors: We reserve the right to disclose to service providers, contractors, or other third parties any or all of the information that we collect online about you and other visitors to conduct business on our behalf. These activities could include processing payments, maintaining the Site, or facilitating email delivery to you. We require that our service providers protect your Personal Information with the same standards we do but we are not responsible for their policies or practices
  3. By Law or to Protect Rights: We may disclose information when we believe that disclosure is necessary to comply with the law, to enforce our intellectual property rights, to enforce our Terms of Service, or to protect the rights, property or safety of Audiio and our employees, and if necessary to defend against third-party claims. We may also disclose information when requested to comply with a court order, investigation, or governmental request.
  4. Business Transfers: If we go through a business transfer, such as consolidation, merger, restructuring, acquisition, or sale of part or all of our assets, you acknowledge and consent to the transfer of your information. You further acknowledge and consent to the continued use of your information by the recipient so long as they comply with this Privacy Policy.

Please bear in mind that whenever you voluntarily make your Personal Information available for viewing by third parties online – for example through comments and participation in forums or through email – that information can be seen, collected and used by others besides us. We cannot be responsible for any unauthorized third-party use of such information.

Sharing of Non-Personal Information and Aggregate Data

Audiio may share with third parties your non-Personal Information and related aggregated data for any legitimate business purposes, including for reporting, research, or advertising. Because this form of data does not identify particular users, these third parties will not be able to contact you based solely on this data. For example, we may share aggregated usage data from our users or may share IP addresses or general demographic information of our users to provide anonymous aggregated data to business partners about the volume of use on the Services and the opportunities in which users are most interested.

How We Protect All of Our Data

All information submitted to Audiio will be stored on our servers. We will use industry standard measures, including SSL encryption where appropriate. As effective as the reasonable security measures we implement may be, however, no security system is impenetrable. We cannot guarantee the security of our database, nor can we guarantee that information supplied will not be intercepted while being transmitted over the Internet. Therefore, any information you transmit to us is sent at your own risk.

By using the Services or providing Personal Information to us, you agree that we may communicate with you electronically regarding security, privacy, and administrative issues relating to your use of the Services. If we learn of a security system’s breach, we will send you an email explaining how the issue happened, your level of risk exposure, and suggestions on how to protect yourself moving forward. You may have a legal right to receive this notice in writing. To receive free written notice of a security breach (or to withdraw your consent from receiving electronic notice), please contact us at

How You Can Control the Information We Collect, Use and Share

If you share information with us, you will have the opportunity to review, update, change, or delete the information you have provided to us (and that we continue to store) at any time through a variety of methods, including by choosing to opt-out via your profile settings or by providing a request via email to, telephone, or by mail. You can also opt-out of receiving emails from us by clicking the “unsubscribe” link located at the bottom of emails that you may receive from us. You may also disable your account to prevent any future purchases through that account.

Regardless of your choices regarding promotional communications and updates regarding content, we may send you administrative messages, service announcements, terms and conditions of your account, or other similar communications, without offering you the opportunity to opt out of receiving them.

We may retain certain information as required by law or for necessary business purposes. We are under no obligation to store such Personal Information indefinitely and disclaim any liability arising out of, or related to, the destruction of such Personal Information. In addition, you should be aware that it is not always possible to completely remove or delete all of your information from our databases without some residual data because of backups and other reasons. We are under no obligation to destroy anonymized aggregate data.


The Services may contain links to other sites or services. We are not responsible for the privacy policies or other practices employed by websites linked to, or from, our website nor the information or content contained therein. This privacy statement applies solely to information collected by our Services.

Our Policy Toward Children

The Services are not directed to children under the age of 13. We will not knowingly maintain personally identifiable information from or about anyone under 13. If we become aware that we have collected personally identifiable information from a user of the Services that is under the age of 13, then we will remove that child’s Personal Information from our files. If a parent or guardian learns his or her child has provided us with Personal Information, he or she should contact us at (please include the child’s name, address, username, and e-mail address).

Consent to Transfer

Our computer systems for the Services are currently governed by and operated in the United States, so your personal data will be processed by us in the United States. Audiio makes no representation that the Services is governed by or operated in accordance with the laws of any other nation. If you are a visitor from outside the United States, by using the Services, you agree to this Privacy Policy and you consent to the transfer of all such information to the United States, which may not offer an equivalent level of protection of that required in the European Union or other countries, and to the processing of that information as described in this Policy.

Changes and Updates

From time to time, we may change this Privacy Policy. To ensure that you are familiar with our most updated policies and practices, you should check the effective date indicated at the end of this Privacy Policy each time you use the Services. If we make any significant changes, we will notify you of such changes by posting the updated Privacy Policy on the Services. We may also send you an email alerting you of such changes. You will be bound by any such changes to the policy when you use the Services after those changes have been posted. If we make material revisions concerning practices where we have represented we will obtain your consent to use or disclose your Personal Information, we will obtain your consent before taking any action inconsistent with those representations.

Contact Us

We welcome your feedback regarding this Privacy Policy. If you have questions, comments, or concerns, please contact our Customer Support team by e-mail at or snail mail at 818 18th Ave South, Suite 1000 Nashville, TN 37203